Insights By Darshak Vaghela / 2024-09-23

Strategic Steps for Website Redesign to Avoid Failure

A poor redesign can cost you 70% of potential leads. Learn the systematic revamp steps to redesign your site. Get great results and avoid costly errors!

Ever feel your website isn’t quite delivering the results you need? You’re not alone. Many have experienced that frustration. That’s the exact reason a strategic website redesign can bring about transformative change.

In this blog, we’ll explore how to achieve a successful redesign. Why is it so important?

Consider this: Do you want visitors to have an exceptional experience? (Absolutely!) Do you want your website to scale without difficulty as your business grows? (Of course!) Do you want to improve your search engine rankings? (Who doesn’t?) And do you want to ensure robust website security? (Essential!)

1. Strategic Website Planning

Imagine building your dream home. Would you start without a clear vision? A cozy cottage, a spacious family home, or a sleek, modern design – that vision is your website strategy. It’s the “why” behind your site, defining its purpose and goals.

Once you have that vision, you need a blueprint and a skilled team – your website plan. This is the “how,” the practical execution of your strategy. As you wouldn’t build a house without a plan, your website needs a clear roadmap. This post provides a roadmap, guiding you to clarify your strategy and build your vision.

Establish Smart Website Goals

A website journey demands clear goals. Without them, it’s like navigating a treacherous maze without a map. You will face detours and delays. Defining your SMART goals isn’t just about knowing WHAT to do; it’s about understanding WHY. Every step matters. When driven by your “WHY”, you propel closer to your goals.

Brand Awareness & Engagement

Imagine your brand’s online presence surging. SMART goals for brand awareness and engagement are designed to achieve that.

  • First, drive organic website traffic. A 30% increase within the next year is the goal. Track this progress through Google Analytics.
  • Next, deepen user engagement. Target for a 20% boost in average time on site and a 15% increase in pages per visit in three months. Use Google Analytics to measure this.
  • Finally, amplify your brand’s voice. Target a 25% boost in social media mentions in six months. Use social listening tools to track your progress.

Technical Performance

Think about how nice it is when web pages load quickly. It keeps people happy and on your site.

To make this happen, try to cut your website’s load time by 2 seconds in one month. Use tools like Google PageSpeed Insights to check your progress.

Also, make sure your site works well on phones. Target for a score of 80 or more on Google’s Mobile-Friendly Test within one week. Mobile-friendly sites are important for today’s users.

User Experience (UX)

Visitors find what they need, stay engaged on the website, and feel like an assistant is guiding them. That’s the power of focusing on user experience (UX).

To improve this, focus on reducing your website’s bounce rate by 10% within two months. More visitors are staying on your site and exploring your content. You can track this metric with Google Analytics without difficulty.

Focus on simplifying key tasks for users. Reduce average clicks for buying or submitting forms by 20% in a month. This will make actions quicker and simpler. Use user testing to track and measure this improvement.

Lead Generation

Explore how your website can attract more potential customers.

  • A 20% increase in leads within the next three months is a realistic goal. Monitor form submissions and utilize a customer management system to track progress.
  • A 10% improvement in converting initial interest into more serious inquiries within six months is also achievable. This can be observed through your sales tracking process.

Sales

Expand your reach. Make it easy for customers to find and buy your products or services.

  • Focus on increasing online store revenue. A 15% growth target within the next year is a clear objective. Track progress through e-commerce platform reports.
  • Set a goal to improve the website’s conversion rate. Aim for an 8% increase in visitors completing purchases within three months. Monitor this using Google Analytics.

Customer Satisfaction

  • Increase customer satisfaction with the website by 15% within six months, measured by a post-purchase survey.

These are examples, and you should adjust them to fit your specific business goals and context. Review your website goals regularly to ensure they are still relevant and adjust them as needed. The digital landscape changes quickly, so your goals should be flexible.

Don’t try to track everything. Focus on the metrics that are most important to your business objectives. Involve your team in the goal-setting process to ensure buy-in and shared understanding.

By using the SMART framework and focusing on specific, measurable, achievable, relevant, and time-bound objectives, you can ensure that your website redesign is a strategic investment that delivers real results.

Conduct Audience Research

Alright, let’s find the target audience! This is where the magic happens! for any successful website or marketing campaign. We’re not building a website for anyone – we’re building it for specific people. So, Let’s dive deep and understand them.

Getting it Right (Accuracy and Reliability)

Imagine trying to sell luxury baby strollers. Who’s buying those? Definitely not college students. You’re looking for new parents, or couples getting ready for a baby. They think about strollers. They research options. They want to invest in quality. That’s your target audience.

Talking to the right people is key.

It’s like, if you’re offering a solution to a problem, you gotta find the people who have that problem! Are you sure you know who they are?

Making it Count (Actionability and Alignment)

Okay, you gathered accurate data about your target audience. Now what? Well, aligning audience needs with business goals means knowing what your audience values. Next, develop plans to address those needs. Make sure these plans also support the business’s main goals. This connection keeps marketing efforts focused and relevant. It helps boost customer satisfaction and drive business success.

  • Show how your products or services fix their problems. Make sure your message matches their needs.
  • Use audience insights to guide design choices. Consider layout, colors, and imagery that appeal to them.
  • Make sure each page and feature offer value to your audience. This should also help you meet your business goals, like getting leads or making sales.
  • Keep collecting feedback and trying different options. This helps your website meet audience needs and business goals.

Finally, take decisive action. it’s got to connect to what you’re trying to achieve. If your goal is to sell more stuff, your research should help you figure out how to do that. No point in knowing what their favorite color is if it doesn’t help you sell more boots! Then, turn those insights into action! 🚀Don’t have a report sitting on a shelf. Use the data to create action strategies.

  • Use audience data to create personalized content. This includes tailored offers and messages that fit their needs and address their issues.
  • Outline their journey path on your website. Remove obstacles to help them complete actions, like signing up or buying.
  • Use clear calls to action (CTAs) to guide your audience. Encourage them to download a resource or contact you.
  • Use an analytics tool to track user behavior, such as clicks, and time spent on the page. This shows you what works and helps to improve your strategy.

Perform Competitive Analysis

Strategically, the first step in analyzing competitors online is to pinpoint who they are. who they are. You can’t analyze everyone. You need to focus your efforts on those who have a real impact on your business.

How to Identify Your Competitors?

So, think wide! Who else is actively helping your audience solve the same problem, even if their methods are different? Compile them all on that list. Let’s uncover who we’re up against!

Online
  • Google it! Search for keywords related to your product or service. Identify who pops up.
  • Scour social media. Who’s talking about the same things your customers are? Who are they following?
  • Explore online marketplaces. Where else are people buying stuff like yours?
  • Analyze review sites. Who are people comparing you to?
Offline
  • Walk around! Literally. Observe stores, markets, events. Note who’s selling similar stuff.
  • Engage with people. Inquire of your friends, family, and potential customers what they use.
  • Attend industry events. Trade shows, meetups, conferences – that’s where your competitors hang out.
  • Review local publications. Examine who’s advertising or being featured.

Therefore, initiate those lists now! Think online, think offline. You must see who’s out there!

2. Conduct Gap Analysis and Prioritize Improvements

You need to figure out where you’re falling behind. You need to identify the gaps between your existing website and those of your competitors.

Identify Content, Technical, Design, and Ux Gaps

Alright, so, what’s missing? Where are you messing up? Let’s think about it.

Content Gaps

Are your competitors discussing topics that you are completely overlooking? Like, are they hitting keywords or topics that you’re ignoring?

And is your stuff old? Are you missing important updates? Is your content current and comprehensive?

Technical Gaps

Is our site …slow? Like, are your competitors loading way faster? That’s a huge problem.

And does it look terrible on phones? If the site is not mobile-friendly, you are losing visitors.

Design Gaps

Does your site look like it’s from the early 2000s? Are your competitors’ designs way better and more engaging?

Is it confusing to look at? Does it lack a clear flow? Is your branding all over the place?

User Experience Gaps

Is it hard to find stuff? Is your navigation a nightmare? Are your “call to action” buttons …missing?

And can everyone use it? Like, is it accessible to people with disabilities? Are the fonts too small? Are you missing alt text on images?

You’re searching for anything that makes your site less effective than your competitors. you want to make sure the redesign fixes all these holes!

Strategically Prioritize and Plan Website Improvements

Alright, so you’ve found all these things you need to fix in your redesign, right? Now, you need to figure out what to tackle first. What will provide you with the greatest value for your investment? Let’s talk about prioritizing and planning.

High-Impact Fixes

First, let’s nail the big stuff. What’s stopping people from actually using the site or buying stuff? If the site’s super slow or someone finds broken links, addressing that must be priority number one. Those things will make people leave immediately.

Content Updates

Then, let’s fill those content holes. You must create content that people want to read. Also, you should focus on those keywords you’ve been missing. That will bring in more people.

Design Overhaul

After that, let’s make it look good. If our design appears outdated, you need to update it. You want it to look as good as, or better than, your competitors.

SEO Optimization

And finally, let’s get it seen. You need to make sure people can find your site. You need to tweak the SEO, build some backlinks, add schema markup and get our rankings up.

You’re gonna start with the things that’ll have the biggest impact right away and then work your way down the list. You’ll make a plan, figure out who’s doing what, and get it done!

3. Website Design and Development

Ux Design

It’s easy to get caught up in trendy designs but remember who your website is for. Make sure the new design serves their needs, not just your personal preferences.

Consistency is Key (Both UX and UI)

Use the same fonts, colors, and button styles throughout your site. Inconsistent design makes your site look unprofessional and confusing. Create a style guide and stick to it.

Keep Navigation Simple

Don’t get fancy with your navigation. Users need to find what they’re looking for with speed and simplicity. A cluttered or confusing menu is a recipe for disaster. Aim for clarity and simplicity.

Don’t Overload Users with Information

Less is often more. Keep your content concise and easy to read. Use white space to break up text and enhance the visual appeal of your pages. Don’t overwhelm users with too much information at once.

Don’t Overload Users with Information

Make sure your new design is accessible from the ground up. Don’t wait until the end to add alt text or fix color contrast. It’s way harder and more expensive that way. Think about people with disabilities from the beginning.

Don’t Ignore User Feedback Post-Launch

The redesign is always a work in progress. Track user behavior, collect feedback, and make adjustments as needed. A website is a living thing, and UX/UI should evolve with it.

Ui Design

Mobile-First, always

Design for mobile first, then scale up to desktop. A responsive design is no longer optional. Test your design on a variety of mobile devices to ensure a seamless experience.

Pay Attention to Page Load Speed

A slow-loading site is a UX killer. To boost performance, optimize images, minimize code, and use a CDN. Nobody likes waiting.

Clear Call to Actions (CTAs – Both UX and UI)

Make it obvious what you want users to do. Use clear and concise CTAs that stand out. Don’t make users guess what to do next.

Maintain Seo During Redesign

Think of it like moving house, but you still want your friends to find you. Plan your URL changes with attention to detail. Set up redirects, and keep your content organized. You don’t want to lose all that hard-earned Google juice!

Content and Structure Preservation

Conduct a Content Audit

Preserve your high-performing content without deleting or making significant changes. If you’re updating content, make sure it’s even better than before. Focus on improving relevance and user experience.

URL Structure Preservation

If possible, keep your existing URL structure. If you must change URLs, create a detailed mapping of old URLs to new URLs and implement 301 redirects. This informs Google and users that the page has moved to a new location permanently.

Set Up 301 Redirects

Seriously, don’t skip this step. 301 redirects are essential for passing link equity from old URLs to new ones. Without them, you’ll lose valuable SEO authority.

Technical SEO Optimization

Update XML Sitemap and Robots.txt

Make sure your XML sitemap is up-to-date and submitted to Google Search Console. Check your robots.txt file. Ensure that you aren’t blocking crawlers from accessing important pages.

Monitor Google Search Console

Keep a close eye on your Google Search Console after the redesign. Monitor for crawl errors, 404 errors, and changes in keyword rankings. Address any issues without delay.

On-Page SEO Enhancements

Optimize Metadata

Transfer your existing title tags, metadata, and header tags (title tags, meta descriptions, and header tags) to the new site. Optimize them for relevant keywords and ensure they accurately reflect the content of each page.

Image Optimization

Don’t forget about your images! Transfer your alt text and file names. Optimize new images for size and speed. Compressing images is vital to page speed.

Strengthen Internal Linking

Maintain or improve your internal linking structure. Link important pages from relevant pages throughout your site. This helps Google understand the structure and hierarchy of your site.

Pre-Launch Testing

Test Before Launch

Create a staging environment. Then, run thorough tests on the new site before it goes live. Check for broken links, crawl errors, and any other SEO issues. This helps prevent major problems after the launch.

Ensure Website Scalability

Infrastructure and Hosting

Choose a Scalable Platform/CMS

Don’t box yourself in! Pick a CMS or platform that can handle more traffic, extra content, and future needs. Think about platforms that offer scalability options, like cloud-based solutions.

Leveraging Cloud Hosting

Consider using cloud hosting services that offer auto-scaling capabilities. This enables your server resources to adjust in response to traffic demand.

Implementing Load Balancing

If you expect high traffic, implement load balancing. This distributes traffic across multiple servers, preventing any single server from becoming overloaded.

Architecture and Design

Plan for Scalable Architecture

Design your website’s architecture to be scalable architecture from the very start. This means using tools and methods that help growth and adjust to rising demands.

Modular Design and Development

Use a modular approach to build your site. This way, you can add, remove, or update different components with minimal effort. This makes it easier to scale your site in the future.

API-First Approach

Use an API-first approach if you want to connect your website with other systems or apps. This makes it easier to connect your website to other services and scale your ecosystem.

Performance Optimization

Optimize Database Performance

As your site grows, your database will too. Ensure that you optimize your database for speed and efficiency. Consider using a database management system that can handle large volumes of data.

Database sharding improves scalability by splitting a large database into smaller, more manageable pieces called “shards.” Each shard operates independently, allowing for distributed storage and processing, which enhances performance and handles increased load efficiently.

Implement Caching

Caching stores frequently accessed data, which reduces the load on your server. This will speed up page load times. It will also help your site manage more traffic. Use caching techniques like browser caching, server-side caching, and CDN caching.

Use a Content Delivery Network (CDN)

A CDN distributes your website’s content across multiple servers around the world. This reduces latency and improves loading times for users in different locations. It’s essential for handling global traffic spikes.

Code Optimization

Write clean, efficient code to reduce server load. Optimize images. Minify CSS and JavaScript files. Also, avoid unnecessary plugins or scripts. This will boost performance and scalability.

Monitoring and Maintenance

Regular Performance Monitoring

Want to know what’s really working on your website, and what’s holding you back? Then you’ve got to dive into your site’s performance, regularly. Think of it as peeking under the hood to fine-tune your engine.

To get the real insights, grab these tools: Google Analytics for understanding your users, PageSpeed Insights to supercharge your site’s speed, and server monitoring to keep your tech running smoothly. Don’t just guess – know!

Plan for Future Growth

Let’s fast-forward: where do you see your website exploding? Seriously, picture it. Think massive traffic spikes, killer new features, maybe even a worldwide audience. That’s the kind of growth we’re aiming for, right? So, here’s the deal: build your website’s foundation to handle that future now.

Don’t wait until you’re drowning in traffic and desperately patching things up. Future-proof your site, and you’ll be ready for anything.

Website Security and Reliability

Disaster Recovery Plan

Websites go down, data gets lost… Let’s face it, A solid disaster recovery plan isn’t just a safety net. it’s your website’s rapid-response team. It ensures you bounce back quickly, minimizing disruption and keeping your those ‘oh no!’ moments to a minimum.

Security Measures

Let’s be real, online threats are a constant headache. I’m not just talking about minor annoyances. I’m talking about serious risks that can disrupt your growth.

So, think of it this way: your website needs a digital bodyguard. I’m talking firewalls to block intruders, DDoS protection to keep those traffic floods at bay, and regular vulnerability scans to sniff out any hidden weaknesses.

Our goal? To ensure your site is rock-solid, ready to handle anything from sudden traffic spikes to unexpected security threats

4. Thorough Website Testing

Alright, so we’re testing, right? test everything on staging environment! Every page, every button, every form. On every device! You don’t want your users to be your beta testers.

Functional Testing

Thorough Functionality Testing

We’re clicking every button, filling out every form, and trying every search imaginable. Why? Because we need to make sure everything actually works, especially those parts where people buy stuff or sign up.

User Acceptance Testing (UAT)

We’re not stopping there. We’re bringing in real users, people who’ve never seen the site before. They’re our secret weapon. Fresh eyes catch all sorts of things we’d miss. Trust me, their feedback is gold.  

Non-functional Testing

Performance Testing (Speed, Load)

Beyond just making sure things work, we need to see the stuff that makes or breaks a user’s experience. Use tools like Google PageSpeed Insights and WebPageTest to get the real numbers.

Accessibility Testing

Run accessibility checks for things like alt text, color contrast, and keyboard navigation. Everyone should be able to use your site.

Compatibility Testing

Diverse Device and Browser Testing

Alright, ditch the single-laptop testing! Seriously, if you’re not testing across everything, you’re asking for trouble. Think of it: Chrome, Firefox, Safari, Edge – all the big browsers need a once-over. Also, check various devices like phones, tablets, and different screen sizes. You want to catch those weird display bugs before your users do.

Collaborative Testing

Cross-Departmental Testing

Don’t let your redesign live in a silo! Before launch, actively seek feedback from every corner of your company. Your sales, support, marketing teams—and anyone else involved—have unique perspectives.

They’ll spot potential roadblocks and uncover golden opportunities you might have completely missed. Think of it as tapping into a wealth of insider knowledge to make your redesign a true success.

5. Successful Website Launch and Monitoring

So, you’ve launched! Awesome! But the real work starts now. Don’t just walk away! You need to keep a super close eye on how your site’s actually doing. Think of it like a new baby – you wouldn’t just leave it alone, right? You’d watch it like a hawk!

Monitor Closely After Launch

We’re talking uptime, how fast the server’s responding, and what users are clicking on. Basically, we want to catch any hiccups. Tools like Google Analytics, New Relic, or Pingdom are your best friends here. Spotting those little glitches early?

That’s how you keep your users happy and your SEO strong. Trust me, it’s worth the effort.

Post-launch Seo Monitoring

Think of it like this, you’ve planted a garden, now you need to water it. To keep your website ranking high, we’ve got to keep a close eye on things. Are there any hiccups with Google finding your pages? Any broken links that are sending users (and Google) down dead ends? How are those keywords performing?

Tools like Google Search Console and Ahrefs are your best friends here. And, those 301 redirects? Double-check they’re doing their job – you don’t want to lose that precious SEO juice!

Basically, we’re making sure Google can find and love your site, so you can keep climbing those search rankings.

Update Documentation

Now’s the time to make sure everyone’s on the same page. We’re talking fresh, updated documentation—user guides, developer info, all the behind-the-scenes stuff. Think of it as creating a clear roadmap for everyone.

This keeps your team happy, helps users find their way, and makes future updates a breeze. Plus, when something goes sideways (and let’s be real, it sometimes does), having up-to-date documentation saves a ton of time and stress.

Continuous Improvement

It’s never really ‘done’! 🙂 To keep it fresh and working its best, you’ve got to keep tweaking it. Listen to what your visitors are saying, dig into those analytics to see what’s working (and what’s not), and don’t be afraid to make changes. Try out new features, keep your content up-to-date, and give your design a little polish now and then.

Basically, stay on top of what your users want and what’s happening in your industry. That’s how you keep your website thriving!

So, wrapping it all up, a successful website redesign isn’t just about slapping on a fresh coat of paint. It’s about building a solid foundation for growth. Think smart: put your users first, protect your SEO, and make sure your site can handle whatever the future throws at it. Don’t skip the testing, and don’t stop tweaking after launch. Bottom line, it’s about creating a website that’s not just pretty, but powerful, reliable, and ready to deliver results for years to come. 

Darshak Vaghela

Darshak Vaghela secures websites, not just builds them. As a web expert and security specialist, with an MSc and ethical hacking certification. he shares insights — from tech to travels — in simple writing, making the internet safer.

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